For businesses with real operational complexity
Find what’s holding your business back. Then solve it together.
We help businesses find the operational bottlenecks costing them time, money, and growth — then build whatever actually removes them: a new workflow, an automated process, an AI system, or some combination. No strategy deck. No software to figure out. We build it with you and put it to work.
Get the diagnosis for free. Only pay to fix it.
How we are different
An automation agency automates one process at a time. An AI consultant tells you what’s possible. A software company sells you a product and leaves you to make it fit. We do none of that. We find what’s actually holding your business back and build whatever fixes it — and you own it outright.
Some of the problems we can help solve
Every business has something getting in the way.
Sometimes it’s obvious. Often it isn’t. Not an industry list — a problem list. A 20-person manufacturer, a property manager, a specialty distributor, a professional firm, and a home-services company can all recognize themselves below. If one of these is costing you real time or money, that’s where we’d start.
01 — Sales & new business
Leads That Disappear
New inquiries sit in an inbox. Follow-ups get forgotten. Proposals take too long to go out, and by the time one does, the prospect has moved on.
Lead response tracker
Inbound inquiry — replied within 8 min
100%Proposal follow-up — 3rd touch due
62%Warm lead, gone quiet 11 days
28%02 — Delivery & operations
Work That Gets Stuck
Projects depend on people remembering what is next. Status lives in meetings, email, and spreadsheets instead of one place anyone can check.
Delivery status
Phase 2 build — on track
91%Vendor deliverable — awaiting sign-off
54%Internal handoff — stalled 4 days
19%03 — Financial operations
Money That Leaks
Invoices go out late, work goes unbilled, receivables age past 90 days, and nobody has one clean picture of where the cash actually stands.
Cash position
Invoiced same day as delivery
96%Receivable — 45 days out, follow-up sent
51%Unbilled time flagged this week
23%04 — Institutional knowledge
Knowledge Trapped in People
Your best processes exist in someone’s head. When they’re out, on vacation, or gone, everything they touch slows down or breaks.
Process coverage
Onboarding procedure — documented
100%Escalation path — partially documented
47%Renewal process — lives with one person
15%05 — Visibility & direction
Management by Gut Feel
You have dashboards everywhere and still can’t say, with confidence, what’s actually constraining the business right now.
Weekly constraint review
Goal vs. actual — on pace
84%Capacity vs. pipeline — tightening
46%This week’s flagged constraint
100%06 — Something specific to you
Something Else Entirely
Your constraint might not look like any of the five above. That’s the point — we start with what’s actually happening in your business, not a category it has to fit into.
What we start with
Every business is different
100%We start with what’s actually happening
100%Illustrative preview — client names and figures are for example only.
How we work
Find it. Design the fix. Build it.
We don’t start with a piece of software or an AI pitch. We start with what’s actually slowing you down, then work out what it will really take to fix it.
01
Find it
We look at what’s actually costing you time, money, or growth, not just where it shows up.
02
Understand it
We dig into why it’s happening, not just where it shows up, so we fix the cause instead of the symptom.
03
Design the fix
AI might be part of the answer. So might a cleaner workflow or better data. We design whatever actually solves it.
04
Build it
We build it into your business, using infrastructure we’ve already built where it fits.
05
Put it to work
It runs. You stay in the loop on what needs your judgment. The rest happens on its own.
What you get first
You get the diagnosis for free. You only pay to fix it.
Tell us what’s slowing you down, and you don’t just get a call booked. You get a short written brief: what we think is actually happening, what’s causing it, and what we’d change if you asked us to fix it.
No cost, no obligation. You only pay if you want us to build it, and if it turns out not to be worth fixing, we’ll tell you that too.
What we found
The specific things costing you time or money
How it works today
Your current process, mapped out
What we’d change
The fix we’d propose, and what’s deliberately out of scope
How you’d know it worked
The metrics we’d track
What we’d still confirm
Before any work starts
Illustrative preview — every brief is built around what you actually tell us.
The proof
We don’t just tell you what to do. We build it.
The fix might be a redesigned process, the right training or hire, or new technology altogether — whatever actually solves it. When it does call for software, automation, or AI, we build it into your business on infrastructure we’ve already built to connect your data, processes, people, and AI agents, so we’re not starting from scratch every time.
Every client, invoice, and inbox message lands in one place instead of five. Agents handle it in the background. You see what got done the moment you log in.
This is an example of the systems we’re capable of building, not something we’re asking you to buy on its own. Your system would be shaped around the problem we’re solving together.
Okafor Reinholt LLP
Business law · 3 people
Needs your attention
Invoice #1042 is 6 days overdue
Nimbus Ridge Outfitters — $2,150 outstanding, no response since the second reminder.
Verdtrue Foods financing docs need a partner review
Series A supplier agreements are drafted and waiting on sign-off before Friday.
Kessler Orthodontics engagement is behind pace
Average time to first deliverable is 61 days against a 45-day target.
A new referral inquiry hasn’t been answered
Came in through the contact form 14 hours ago — no reply logged yet.
Snapshot
$2,150 outstanding
2 open · 1 overdue
$41,380
Huntington Business Checking
1 pending
Verdtrue engagement letter
Your AI agents
7 working for youOtis
Ask it anything, anytime
Operator
Keeps delivery on track
Scout
New business & proposals
Concierge
Client kickoff & success
Ledger
Invoicing & bookkeeping
Compass
Weekly direction & trade-offs
Relay
Client & vendor email context
Recent activity
LiveFocus
Okafor Reinholt LLP
Send invoice reminder
Review Series A supplier docs
Draft engagement letter
Respond to new referral inquiry
Sign off on proposal
Modeled on the real business OS UI — client and financial details shown are illustrative.
What that can look like
Whatever actually solves it.
Sometimes that’s an AI agent. Sometimes it’s an integration, a rebuilt process, or an internal tool nobody’s made yet. What we build depends entirely on what’s actually broken.
The platform
We didn’t start with a blank canvas.
We’ve already built the infrastructure for connecting business data, workflows, people, and AI agents. When we find a problem worth solving, we build on top of it instead of starting from scratch.
Explore the platformInvoice #1042 flagged, 6 days overdue
New inquiry answered in 4 minutes
14 agents active this week
The team
Not one generalist. The right expert for the problem.
Mike leads the diagnosis. Adam leads delivery. When the fix calls for deep technical work or licensed domain expertise, they bring in specialists from Catalyst's bench — people doing that work today, not a product team guessing at it.
Partners
Mike Anderson
Partner, Diagnosis & Strategy
Mike has spent his career finding waste and inefficiency inside large organizations, then removing it. At EY, he ran a Six Sigma initiative that cut more than $5M in operational waste from a 100-person quality organization. At Freedom Mortgage, he led an operational overhaul of a 400-person organization across 24 teams, redesigning how the group worked to make it faster and leaner. Fifteen of those years were also spent building and running his own businesses.
Background
Adam Elfiky
Partner, Delivery & Client Success
Adam has spent his career leading delivery and driving customer success inside the world’s largest financial institutions and professional services firms. As a Director at KPMG, he owned client engagements from kickoff to close, aligning with client leadership, managing delivery teams, and holding outcomes to schedule and budget. Earlier, he led enterprise program delivery for Morgan Stanley, Bank of America, and Barclays Wealth Management.
Background
Advisors
Eric Chu
Responsible AI Advisor
Rob Levin
Growth & Marketing
Liz Cuccinello
Legal Advisor
Eric Harlovic
Finance Advisor
Technical specialists
The two people we bring in when an engagement’s constraint is technical — security, data, or integrations that don’t exist yet.
~20 years in cloud and infrastructure architecture, including a decade-plus at a top consulting firm. Brought into engagements where the constraint is technical: securing sensitive data, recovering from failure, and deciding exactly what an AI agent is allowed to touch.
Where they get pulled in
7+ years as a full-stack engineer, currently building AI-powered features on a healthcare data platform in production. Brought in when the fix means connecting systems that were never built to talk to each other, or building something that doesn’t exist yet.
Where they get pulled in
The right expert, whenever the problem calls for one.
Catalyst keeps an ongoing bench of practicing CPAs, attorneys, fractional COOs, and specialists across marketing, operations, and compliance. They join engagements to help diagnose what’s actually broken and shape the fix in their field, then keep reviewing the system’s logic on an ongoing basis, not just once at launch. When something needs a license Catalyst can’t hold, they take it on directly, at their rate, and Catalyst never takes a cut of it.
FAQ
Common questions.
The mechanics of owning a platform instead of renting one, answered plainly.
Get started
Tell us what’s slowing you down.
A few questions about the problem, not a sales form. We review every submission personally — no bots, nothing to buy here — and we’ll take a look and let you know honestly if we think there’s something worth digging into.