Technology Waste Audit

Map the overlap

Purpose: Tell real tool redundancy apart from legitimate overlap, and trace duplicate data entry to the specific missing or broken connection causing it.
Inputs: The license ledger from Reconcile what you pay for
A walkthrough from whoever owns each overlapping tool
Method: Group tools by capability category and check who uses each one and why, rather than assuming overlap is waste
Record a defensible reason for every tool that stays: a different team workflow, a compliance or client requirement, a migration underway
For duplicate data entry, trace the re-typing back to why no connection exists: no API, no owner, or a broken integration
Size the labor cost of duplicate entry separately from any software-spend finding
Output: A capability map with a reason recorded for every tool that stays, and duplicate-entry findings traced to their cause.
Data: Documents and SOPs Spreadsheets and interviews

The reasoning behind this one capability, with a worked example.