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Process Waste Audit

Cut it or fix it

Purpose
Decide what happens to each finding: by what the step is for, then by the cheapest reliable way to serve that purpose.
Inputs
  • The findings from Find the waste
  • For required work, the actual rule, contract, or regulation each step traces back to
Method
  1. Eliminate: stop doing it, and recover the whole cost
  2. Reduce or combine: do it less often, for fewer cases, or as part of something already happening
  3. Simplify and standardize: fewer fields, fewer approvers, one written way of doing it
  4. Automate: hand the remaining step to software or an agent, once it has survived the three questions above it
  5. Accept and monitor: an explicit decision to live with something, with a date to revisit it
Output
A decision and a reversal line for every finding: what changes, and what result would make you undo it.

The reasoning behind this one capability, with a worked example.

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